slowly come closer to the end of 2019, it’s that time of the year again to look
at what ‘was’ and what ‘will be’ in the year to come. Every year brings with it
a flurry of new trends, mostly driven by emerging technologies and innovations,
which transform employee training just a little bit every time.
With the global eLearning market on a growth trajectory and poised to touch $15.72 billion by the year 2021, it is up to organizations and L&D leaders to get ahead of the curve and start planning and strategizing to leverage the newer learning and learning technology trends for the coming year/s.
next few weeks, we will take a detailed and comprehensive look at what L&D
leaders must embrace and what they need to let go of in 2020 and beyond- be it
in terms of eLearning, learning delivery, employee engagement, new and emerging
technologies and more.
In Part 2
of this series we explored the role of Artificial Intelligence (AI) in corporate learning in 2020 and beyond. Today, we explore the emergence of
Learning Experience Platforms (LXPs) and their impact on employee training.
Emergence of Learning Experience Platforms (LXPs)
advancements have nearly changed the face of many an industries within the past
decade, and the Learning & Development (L&D) and learning technology
industries are not averse to these changes. With more positive transformations
taking place in terms of
learning delivery mechanisms and addressing
the learning needs of the tech-savvy modern learners, L&D leaders are now
aware of the impact some of the modern learning tools and solutions stand to
create on employee training.
Addressing skills gaps within the workforce and
maintaining an engaging learning culture remain primary challenges facing
L&D leaders the world over. Today, organizations are able to automate and
track learning activities across diverse touch points anywhere and in real
time, which has clearly elevated the expectations from L&D and employee
skilling as a whole. And, L&D professionals are welcoming the technological
transformation, including the introduction and emergence of the Learning Experience Platform (LXP).
exactly is an LXP?
An LXP is an
advanced, more intuitive and flexible version of your traditional LMS, designed
especially to boost engagement levels with the learning, through fast and easy
discoverability of relevant and recommended content.
On one hand,
the LMS still reigns supreme in terms of providing proven and tested learning
delivery mechanisms, while on the other hand LXPs offer a new and different
experience for the modern learners that expect simple, efficient and engaging
Moreover, an LXP
offers an increasingly self-directed learning approach for the modern learners
by curating content, building recommended skills and developing learning
pathways, among others.
of LXPs in 2020 & Beyond
industry analyst Josh Bersin states that ‘every learning platform is now an
LXP, so the market is becoming a set of capabilities, not just products’. The LXP market is growing (over $350M in size) and
will more than double every year, given the
shifting mindsets about modern learning.
disruptions and rapid workplace transformations are adding miles to the already
existing skills gap across all industries. Continuous upskilling and reskilling of the workforce has now become business critical, and placed a rather
daunting demand on the learn-tech industry to offer learning delivery mechanisms
that are relevant and service the modern learners.
addresses some of the pain points associated with modern learning, including easy content discovery, recommendations,
personalization, higher learning engagement, along with seamless learning on
any device for the learners; while Mangers
and Admins get access to advanced tools like Learning Analytics and the ability to provide a ‘pull’ learning
environment to their learners.
Here are some
key reasons why LXPs will remain a popular trend in 2020 and beyond-
an LXP, learners can easily navigate the platform and have a full view of their
learning in one-go. An LXP gives learners the option to search topics, videos
and other content, while also enabling them to pick and choose from most
popular topics taken by colleagues. Like an LMS, the LXP also tracks the learner’s progress and enables them to view
their progress in real time
through the learner dashboard.
Just like YouTube or Netflix recommends content, an LXP recommends learning content by creating personalized learning plans for employees
by leveraging historical data, learning styles, learners’ likes and dislikes,
so that learners always have the most relevant and engaging learning content.
LXPs are great for collaborative and social learning, and enable learners to share popular content, quality
learning materials like courses, videos, or even discussions. Using an
LXP, learners can make the existing content more actionable by sharing
information, thus fostering collaboration and boosting team work and
increasing mobile penetration across the globe and availability of high speed
internet, it’s critical for L&D to leverage devices that their employees
use. Just like an LMS, an LXP is also available as individual mobile learning app for
anytime, anywhere learning that offers the same set of features and
are quite a few distinctions between an LMS and an LXP, both systems are
showing signs of overlapping in terms of the value they provide. As a result,
organizations will have access to advance LMS features like tracking and
measuring learning ROI, while the learners can better engage and manage their
The LMS still remains a priority for organizations looking to align their L&D
programs with business objectives. However, the LXP stands to offer key
learner-centric capabilities, like relevant content, collaboration and social
interaction, better UI/ UX as well as analytics to improve workplace learning
as a whole.
Today, global organizations
can look at an LXP to resolve long-standing issues like lack of engagement,
underutilized content and ineffective search capabilities. LXPs have undoubtedly
earned an important place in the constantly evolving learning technology
solutions space, and stand to positively impact organizational learning to deliver
the desired learning outcomes.
we will explore the importance of Online Content Libraries and how L&D
leaders can leverage them to reskill/ upskill the workforce.