Training Companies and LMS
The recession of 2008 changed more than just the world economy. It changed the way Training Companies functioned. Post the economic downturn, Training Companies the world over were revamping the way they operated and the services they offered to their customers. An important change was evidently the inclusion of eLearning (or online training) as part of their core offering for existing and new customers. Such an offering was not purely driven by a cost-saving strategy on the customer’s part, but was also due to the growing acceptance of eLearning as an effective way of delivering training.

Training Companies needed to enable themselves with the tools and technologies needed to go online with their training material and find the right systems and backend partners to support them during and after this crucial exercise. And as such, an appropriate Learning Management System (LMS) was the key to the successful execution of this piece of strategy.

Two years on, the LMS has taken a centre stage in Training Companies’ functioning and has grown to offer the right set of tools both for formal and informal learning. In general, it recognizes that the needs are constantly evolving – now to embrace social networking, mobile learning, knowledge collaboration that from within the LMS framework.

It is this understanding that has led us to design a Learning Management System that can specifically cater to these unique needs of Training Companies. UpsideLMS is equipped with over 160 features that are a perfect blend of traditional learning management and innovative learning tools. It is a multi-award winning, best value LMS available for SMBs and Training Companies.

Here, I have tried to explain one such implementation, wherein our client, Dillon Productions, a premier supplier of customized video training solutions in the UK and Ireland, was looking at a solution that could help achieve a two-fold business objective of delivering eLearning to its customers using an LMS platform, and offering a mix of eLearning and an LMS platform to its customer as a separate solution or re-selling the LMS platform.

For its first requirement, UpsideLMS was setup as Dillon Productions’ learning platform with a capability to create multiple portals for its customers. While, for the second, an arrangement was created which permitted Dillon Productions to resell UpsideLMS to its customers.

UpsideLMS’s 3-tier organization fitted very well to Dillon’s first need, where an account portal was set up for each customer, with separate branding and rules.

Upside Learning’s pricing model was designed to align with Dillon Productions’ own business model, which allowed Dillon to clearly calculate costs and margins for its business through UpsideLMS.

James Dillon, CEO and Founder of Dillon Productions, comments, “At Dillon Productions our blue-chip clients have always expected and received the highest standards in regard to content development through our bespoke video training solutions. It was imperative for us that we could partner up with an LMS provider that was as innovative in their approach to delivering cutting edge solutions as we are. Our core principles are built on innovation and flexibility and being able to react to our clients needs rapidly. To that end our relationship to date with Upside Learning has been the perfect marriage.”

2 years post the implementation, Dillon Productions continues to effectively meet its customers’ varying needs from the same platform and also records high sales for UpsideLMS.


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Amit has played a key role in bringing an innovative approach to the traditional Learning Management System (LMS) and has been instrumental in putting UpsideLMS on the global map.With over two decades of work
experience across IT and eLearning, Amit has a wealth of knowledge and hands-on experience in start-up management, project management, technology solutions consulting, and technology solutions architecting and development. At UpsideLMS too, Amit continues to wear multiple hats as the key idea generator for UpsideLMS' tech-ops team, a Sales and Marketing orchestrator, a learning technology solutions consultant for his clients and prospects, a sounding board of ideas for his team of experts and a mentor for all the function heads. All product offerings birthed and led by Amit, be it the Learning Management System or the Mobile Learning Apps, have been disruptors in the eLearning industry and ahead of their times.


Amit is an active contributor to the company's blog and many eLearning forums. He has been profiled by Learning Solutions, a leading industry publication and the official online publication of the eLearning Guild, for its 'Leaders in the Limelight' series. He distils his expertise and experience into articles, which are regularly published in leading L&D and HR publications across the world.


Amit has spoken at various L&D events in the US, has co-hosted webinars alongside leading industry experts and has authored eBooks on Learning Management Systems. He has served as a judge for the Brandon Hall awards in 2002 and 2004. Amit holds a bachelor's degree in Computer Science (NIT–Kurukshetra) and a Masters in Business Administration (IIM – Lucknow).

Connect with him on LinkedIn.