Client Relationships Leader
With a proven 8 year work experience in project management in the IT sector, Vishakha leads her team of project managers to create, maintain and grow client relationships through high customer satisfaction. This includes managing clients' expectations during project delivery, establishing and maintaining relationships at all levels of the organisation, and increasing customer loyalty throughout the course of an engagement and after.
Her previous work experience as a software developer and a degree in Master in Computer Application (MCA) gives her a solid technical and managerial background, which she leverages for efficient management of projects, from consultation to implementation. Her expertise lies in Client Relationship Management, Project Planning and Execution, Risk Management, Team planning and management, Account Management, Solutioning for clients, Analysis and problem solving, amongst other things.
A self-confessed workaholic, Vishakha enjoys music, reading novels and travelling to new destinations.