The world has gone digital and
every known industry is witnessing technological disruptions on a weekly basis.
And, the corporate Learning & Development sector is not far behind. Modern
Learning Management Systems (LMSes) have transformed the way enterprises train
their employees by making learning more accessible, just in time and easily
Needless to say, an LMS plays a
critical role in an enterprise’s L&D strategy. An effective and
state-of-the-art LMS not only helps enterprises plan, design and deliver
online training to its employees, but also increases
learner engagement by tracking, reporting and analyzing learners’ interaction
with the material and helping L&D professionals continually improve the
However, some of today’s most innovative
LMSes have capabilities that go well beyond the core functionalities that help make
learning more intuitive, engaging, social and eventually more effective. But,
despite of the many incredible benefits an LMS offers, to consistently get the
most out of an LMS, L&D professionals must know the full potential of their
system and create an action plan to unlock it.
Here are a few tips that will help
you make the most of your LMS and achieve the desired learning outcomes-
1.Ensure effective implementation of the LMS
implementation is the primary and the most critical step in getting the
most out of your LMS platform. It is not always the case of the LMS being a
misfit for the enterprise, but rather the lack of awareness and planning for
successful LMS implementation that undervalues the overall L&D initiative. Enterprises
can start by setting realistic expectations, because an LMS alone won’t solve
all L&D challenges, and engage and make employees more productive. Best
practices like setting up and LMS team, prioritizing content curation, focusing
on continuous updates are just few
of the ways enterprises can ensure effective implementation.
sure employees are attuned to the LMS’ UI/UX
One of the primary reasons why enterprises get frustrated by their LMS is because it’s unnecessarily hard to use and fails to engage the learners. An LMS that is confusing and not user friendly will always create more problems. But, equipped with an easy to use and intuitive LMS, learners can locate the content easily and learn hassle-free. Stressing on the benefits of having an LMS with great UI/ UX will help quick learner adoption as well as increase their system proficiency in a short time.
your LMS in line with your enterprise
all the difference when it comes to learner adoption. Everyone prefers to navigate
websites/online platforms that are consistently styled and seem easier on the
eye, so why should an LMS be any different? An LMS that is configured with the
enterprise’s branding complements the training process; while a configured homepage,
domain name, branding and colors engage the learners more effectively.
employees are making use of the diverse feature-set
An LMS with state of the art features, including Gamification, social learning, blended learning and compliance training, enables you to deliver your training content in a variety of innovative ways, which in turn drives engagement and course completion. Other attractive features like discussion boards, virtual classroom and mobility ensure that you reach your learners effectively. So, it is mighty important for your learners to be aware of the diverse features and functionalities of the LMS. Although the LMS vendor offers system training, it is up to L&D leaders to encourage system adoption by ensuring the learners are exploiting all the features at their disposal.
the LMS with systems employees already use
Most leading LMSes
today come with functional integration capabilities, and L&D professionals
must integrate the systems that employees already use (API integrations, HRMS &
CRM systems, video calling tools and more) with the LMS to drive system
adoption and increase proficiency. Among the many advantages of integrations,
one of the key benefits is that it increases learner engagement and provides an
enhanced experience. Besides, functional
integrations also save cost and time and cut down manual tasks. It, thus, becomes
easier for learners to perform better as well as collaborate and achieve their targets.
quality Technical Support and Customer Service
tricky sometimes and systems and softwares face downtime every now and then. But,
LMS downtime directly translates to learning downtime. So, while round the
clock customer service and technical support is desirable, not a lot of LMS
vendors provide these facilities, and it can be increasingly annoying when your
learners are stuck and there is no help from customer service or technical support.
Besides, there are times when learners just don’t know what to do, which calls
on L&D professionals to seek quality customer
service and technical support. Hence, the add-ons of technical support and
a great customer service must be among the
most critical selection criteria for an LMS right from the get go.
engagement and productivity with Learning Analytics
is increasingly becoming a ‘must-have’ feature in any modern LMS as it helps enterprises gain actionable
insights into their learners’ learning patterns, which in turn helps them improve
their elearning programs to further drive engagement and productivity. So,
L&D professionals must make the most of the LMS’ reporting and
analytics capabilities like daily log-ins, course completions, assessments etc.
to make the platform more effective for the learners.
positive learning experience through Gamification, Rewards & Recognition
Not all LMSes come with Gamification modules, but the ones that do stand to deliver key benefits for enterprises and learners alike. Today, Gamification has become a must-have for enterprises to engage modern learners that expect more interactivity and mobile collaboration in the workplace. Gamification is highly effective in driving engagement rates through an incentive-based approach, by leveraging concepts like leaderboards, rewards & recognition, and making it critical for learners to be attentive and competitive.
An LMS can be an incredibly valuable tool for enterprises to achieve the
desired training and development outcomes. To get the most value out of your
LMS platform, enterprises should look for an LMS with a world class feature-set
that is user friendly, provides round the clock and free technical support,
with advanced reporting and analytics tools. However, it’s also equally critical
the usage of your LMS once deployed. I hope these tips will help you drive
system adoption and proficiency and maximize the value you derive from your LMS.
Sumant is a seasoned MarCom & CorpCom professional with over 9 years of experience working for organizations in the services industry, primarily IT, real estate and hospitality. A creative bend of mind and with an innate passion for writing, Sumant has his work published across several platforms, including newspapers, magazines, and websites; and he presently plies his trade in UpsideLMS’ incredible Marketing department. Sumant is also passionate about sports (football!), fitness and travelling.